Carrière
Manuel DAVID
24 rue Cousin
94100 Saint Maur des Fossés
France
Phone : +33 (0)6.12.86.76.80
E-mail : manuel.david@manuel-david.com
Spoken Languages : English, French, Spanish (conversational)
Career Objectives:
q Lead a larger Team over EMEA or WW
q Continue extending polyvalent skills in both infrastructure and support
q Increase budget responsibility for 3Y and longer terms
q Improve competencies around Externalization and Virtualization
q Design Infrastructure in line with business needs ( “Quick wins” and realistic goals)
q Work in international environment
q Looking to expand relationship with a larger PM team. (design and implementations)
q Keep important role/decisions in team career development
Recent Achievements as IT Manager EMEA:
q Infrastructure consolidation (11x DC to 3x DC)
q ERP deployment & support (SAP)
q Implementing ITIL processes within Service Desk & Datacenters
q Main focus: “IT metrics”, Change Management, SLA/OLA, Internal Documentation & Communications, workflows and security optimization (“PCI compliance”)
q Team Management over 8x countries ,8x members in 4x languages,
q Budget management 3M € per year (11 offices, 450 users, Direct Report to USA or UK)
q Project implementations: AD Migrations / Cisco VOIP deployment
q 5x years experience in company acquisitions & systems/infrastructure integrations
q Datacenter Management & Monitoring (Exchange, MS System Center, IPMON, Gomez)
q Career developer for EMEA teams doing Level 1,2&3 IT support
Career History:
Since 2002: Corbis SYGMA: 8 years
Press agency selling photos through web site (B2B).
(PARIS, London, Dusseldorf, Milan, NYC, SEATTLE, LA, HONG-Kong...)
350M$/750 people worldwide
2004-2009 : IT Manager EMEA
Budget Management 3M€ (HR resources, hardware, software, Telco, IT trainings)
8x Direct reports, 450 users, 11x offices
Projects implementations: AD migration, “PCI compliance”, VOIP, SAP, Virtualization…
ITIL and « PCI Compliance » integration for service desk& datacenter.
Change & Patch Management
Moving Helpdesk to centralize 24/5 support team with Metrics
2003-2004: Customer Care Manager France
Service desk manager 150 users, 5x team members including network, voice, engineer
Datacenter manager Paris (30x servers)
2002-2003: Systems engineer:
MS Migrations expert: Exchange 5.5 to 2K, Active directory, MS Office deployment
EMEA escalation point for external contractors and USA based WEB development teams
1999-2002 : Debevoise&Plimpton (3 years):
international BUSINESS Lawyer FIRM
(LondON, Frankfort, Hong-Kong, MoscoW) Paris 30M€ / 100 people
2001-2002 IT LEad Paris office/ Network and systems engineer
In charge of 3x people, Budget 300K€
Redesign / Mastering desktops and datacenter services
1999-2000 systems engineer:
Novell GroupWise to Exchange migration Cisco and Nortel PBX administration
Datacenter manager (20x servers) Document management implementation (Docsopen)
Education / Qualifications
2009: Microsoft System Center SCCM, Certified
Web site performances monitoring with Gomez tools.
Windows 2008 upgrade course
Office 2007 training and deployment
2008: Microsoft Certified MCSE 2003 (English):
Symantec Endpoint & Netbackup
2007: “Tutoring certification” Pedagogy Course: (5x days)
Corbis Management Program: Change management, coaching, presentation & documentation (30h)
ITIL v2 (Foundation + Service desk/incidents management)) (5x days)
SAP R/3 Net Weaver: «SAP Administrator» (5x days)
SAP R/3 ERP-FI-CO-HR Modules :(30 h)
2006: Corbis Management Program: Negotiations, Budgeting, Motivation/Career development (30h)
Microsoft Exchange 2003 Administration course (5x days)
2005 : Corbis Management Program: Working with remote teams, Leading meetings (16h)
Microsoft Server Windows 2003 Administrator & Engineering / Architecture designer (15x days)
2004 : Corbis Management Program: Delegation, Goals planning, feedback, Resolving Conflicts (16h)
2002-2003 : Microsoft Certified MCSE 2000 (7x Weeks)
Citrix Metaframe Level 1 (5x days)
Veritas Backup Exec training (2x days)
1996 – 1999 : Master in Science « IT Automatism, real time Operating Systems »
Ecole Centrale de Nantes (France) http://www.irccyn.ec-nantes.fr/
Research Institute in Communication and Cybernetics of Nantes (IRCCYN)
Research theme: 6x months on “Test Sets for real-time operating systems”
Courses: Artificial Intelligence PETRI Networks Models and Proof
Algorythmic for Parallelism Real Time OS Maths Optimizations
3D/2D Digital imaging Programming: C++, ADA, SQL/ORACLE, prolog
Methods: UML, MERISE, Z, B, NIAM, SADT, SART